Customer interaction for entrepreneurs. Chat with your website visitors. Created by Crisp Communications Crisp is a freshly new alternative to existing bulky live chat platforms, which focuses on:- Chat experience (our name comes from that, support must be crispy for your visitors)- Email to chat and chat to email (in case either the visitor or operator gets offline, we forward messages to email – you can reply directly to the email we send, and the messages will be sent back to chat – this is completely transparent)- File sharing (via chat, and via email, as attachment)- Simple operator collaboration (everything is realtime in apps)- See what visitors type in real-time, so that you can plan your reply faster (makes the chat experience magic for visitors, since it’s replies come so fast)- Operator Apps (Web app is here ; Desktop apps coming soon, Mobile apps coming soon)… More Info »We’ll be working on making the whole system smarter on long-term, with features such as:- Lost user detection (we know who visit your website ; you get the list, and you can trigger a chat with any target visitor – this is currently implemented – but let’s assume you get a constant flow of hundreds of users: things become unmanageable ; thus we will notify you of users who need help based on the browsing data we have about them, and some probabilistic model)- Simple triggers (give conditions on when to trigger a chatbox open, with a simple configuration UI)- Crisp in-app chat extension for iOS/Android apps (native extension.
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