Help desk software Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don’t need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout’s clutter-free features are designed to keep teams, small and large, on the same page. With best in-class-reporting, an integrated knowledge base, tons of integrations, a robust API, and iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers…. More Info »Help Scout is used by companies that insist on a delightful customer experience. Trusted by 5,000 customers in 70+ countries including KissMetrics, Buffer, GrubHub, AngelList and Timbuk2.
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Help Scout
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| 2 |  |
InvGate Service Desk | Web | Mac Windows Android iPhone iPad Linux Android Tablet |
Commercial | Website |
| 3 |  |
Reamaze | Web | Mac Windows Android iPhone Linux iPad |
Commercial | Website |
| 4 |  |
osTicket | Web | Windows Self-Hosted MySQL Community Edition Linux PHP |
Free | Website |
| 5 |  |
Groove | Web | Commercial | Website | |
| 6 |  |
Helpy.io | Web | Mac Windows iPhone Self-Hosted Linux iPad Software as a Service (SaaS) |
Freemium | Website |
| 7 |  |
ServiceNow | Web | Software as a Service (SaaS) | Commercial | Website |
| 8 |  |
JitBit Helpdesk | Web | Windows Android Android Tablet iPad |
Commercial | Website |
| 9 |  |
Zendesk | Web | Android iPhone Blackberry iPad |
Commercial | Website |
| 10 |  |
FreeScout | Laravel | Mac Windows Self-Hosted MariaDB MySQL Community Edition Linux PHP |
Free | Website |
| 11 |  |
Zammad | Linux Self-Hosted |
Free | Website | |
| 12 |  |
HelpCrunch | Web | Android iPhone Software as a Service (SaaS) |
Commercial | Website |
| 13 |  |
Trengo | Web | Android iPhone |
Commercial | Website |
| 14 |  |
Desk.com | Web | Commercial | Website | |
| 15 |  |
Faveo HELPDESK |
Microsoft IIS Web |
Apache HTTP Server Mac Windows Android iPhone Self-Hosted MySQL Community Edition Linux PHP NGINX |
Free | Website |
| 16 |  |
DeskPRO | Web | Self-Hosted Software as a Service (SaaS) |
Commercial | Website |
| 17 |  |
OpenSupports | Self-Hosted | Free | Website | |
| 18 |  |
Freshdesk |
Web Google Apps |
Mac Chrome OS Windows Android iPhone iPad Linux Android Tablet |
Freemium | Website |
| 19 |  |
TeamSupport.com | Web | Commercial | Website | |
| 20 |  |
Plumm | Software as a Service (SaaS) | Commercial | Website | |
| 21 |  |
Front | Web | Mac Windows Android iPhone iPad Linux Android Tablet Software as a Service (SaaS) |
Commercial | Website |