KIX is an open source browser based service system for tasks like IT service, technical service… Created by capeIT KIX is the new standard for servicedesk. The software is open source and based on the own development path of OTRS 5. You decide whether KIX should run on-premise (in-house) or in a cloud. KIX supports following areas: IT service, technical service, maintenance and repair, customer service.
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KIX
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| # | Image | App Name | Features | Platforms | Price | Website Link |
| 1 |  | ((OTRS)) Community Edition | Web | Mac Perl Self-Hosted Linux | Free Personal | Website |
| 2 |  | ProProfs Help Desk | Web | Commercial | Website | |
| 3 |  | Zammad | Linux Self-Hosted | Free | Website | |
| 4 |  | Zendesk | Web | Android iPhone Blackberry iPad | Commercial | Website |
| 5 |  | osTicket | Web | Windows Self-Hosted MySQL Community Edition Linux PHP | Free | Website |
| 6 |  | GLPI | Web | Mac Windows Self-Hosted Linux Software as a Service (SaaS) | Free | Website |
| 7 |  | Faveo HELPDESK |
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| 8 |  | Best Support System | Web | Self-Hosted | Commercial | Website |
| 9 |  | Full Help | Self-Hosted | Commercial | Website | |
| 10 |  | Freshdesk |
Web Google Apps | Mac Chrome OS Windows Android iPhone iPad Linux Android Tablet | Freemium | Website |
