Lightweight, open-source support solution with built-in customer portal and rich admin dashboard… Created by osTicket osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.osTicket is an attractive alternative to higher-cost and complex customer support systems; simple, lightweight, reliable, open source, web-based and easy to setup and use. The best part is, it’s completely free.
Find Top 10
osTicket
Alternatives
# | Image | App Name | Features | Platforms | Price | Website Link |
1 | ((OTRS)) Community Edition | Web | Mac Perl Self-Hosted Linux |
Free Personal | Website | |
2 | InvGate Service Desk | Web | Mac Windows Android iPhone iPad Linux Android Tablet |
Commercial | Website | |
3 | Zammad | Linux Self-Hosted |
Free | Website | ||
4 | Zendesk | Web | Android iPhone Blackberry iPad |
Commercial | Website | |
5 | UseResponse | Web | Self-Hosted | Commercial | Website | |
6 | GLPI | Web | Mac Windows Self-Hosted Linux Software as a Service (SaaS) |
Free | Website | |
7 | Help Scout | Web | iPhone Software as a Service (SaaS) |
Commercial | Website | |
8 | OpenSupports | Self-Hosted | Free | Website | ||
9 | Freshdesk |
Web Google Apps |
Mac Chrome OS Windows Android iPhone iPad Linux Android Tablet |
Freemium | Website | |
10 | Bugzilla Alternatives and Similar Websites and Apps | Online | Free | Website |