ProProfs chat provide web live chat services. Created by ProProfs.com ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products & services and assure your customers that they are around anytime they need you. ProProfs Chat will help your support teams reduce tickets, improve customer response time and satisfaction, and ultimately increase sales and ROI…. More Info »The tool is most suitable for personalizing the shopping experience of your customers by displaying them right offers and providing them help wherever needed, which will help you to strengthen sales. Furthermore, this chatting platform allows the support executives to send proactive chat invitations to the website visitors and guide them through the sales process. Key features1. Capture leads and boost sales2. Real-time support3. Operator to operator chat4. Easily embed chat5. Chat via web interface6. Supports chat across multiple devices (iPhones, Mac) and runs on any OS7. Record and monitor offline messages8. Track and judge operator performance9. Set up department based chat10. Hassle-free integration with other tools(CRM, CMS, ecommerce, email marketing)11. Customized chat window12. Real-time visitor monitoring13. Measure customer happiness level14. Post-chat feedback surveys15. Integrates with Google Analytics & Adwords16. Curtail call support expenses17. Handle multiple chats and co-browse18. Offer support and help on the go19. Reach out to a global audience20. Agent Scheduling21. Visitor banning22. Automatic Greetings23. Assignment Management24. Visitor Targeting25. Knowledge Database26. GeoTargeting27. Offline Form28.
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ProProfs Chat
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