Spoke is a simple, smart way to manage requests that’s designed for anyone to use. Created by Spoke Spoke is a simple, smart way to manage requests that’s designed for anyone to use. Spoke’s AI intelligently routes and resolves internal requests and questions, while learning and improving with each ticket.- Employees simply ask for anything they need in any of the channels they already use: Slack, email, SMS, and more. No more having to dig around or wonder who to ask for the information they need.- If Spoke’s AI finds an answer in the included knowledge base, it automatically provides a friendly response.- If Spoke doesn’t know the answer, it intelligently assigns a ticket to the right team in the organization.- As people respond to tickets in Spoke’s clean, intuitive web interface, Spoke gets even smarter about responding to and routing requests….
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