Ubersmith is a global leader in billing, infrastructure and help desk software and services for the… Created by Ubersmith Ubersmith is:• An all-in-one solution• Platform independent• Open and extensibleFeatures:Billing: Our tightly integrated monitoring and billing system demonstrates our specialization in usage-based billing. We offer out-of-the-box solutions for bandwidth billing, ticket-time billing, power billing and resource-based cloud billing. PA-DSS certification enables you to provide the security of PCI compliance to your customers. More Info »Infrastructure: With mapping to represent all of your data centers and connections, our Device Manager offers easy-to-configure network and power monitoring, switch management, server metrics and reboot controls. Integrate your operations teams with your help desk and business teams, creating opportunities for superior customer service.Help Desk: Ubersmith’s Support Manager seamlessly integrates with all other modules to give your operations, support and account teams a single customer view. Automated ticket actions and workflow management tools conserve valuable support team resources and built-in support time billing gives you granular control over your invoicing.Client Portal: With online payment, device monitoring and support ticket submission capabilities, our fully-featured Client Portal provides complete account management for your clients. Real-time bandwidth usage charts and remote reboot controls allow for instant insight and control, while customizable permissions ensure security.Ubersmith provides complete client lifecycle control with a suite of product catalog management, MSA management, opportunity and electronic quoting tools to help you boost sales and revenue. A powerful set of workflow management tools provides automated order provisioning as well as team-managed order processing.
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