Ultimate.ai is a case automation and agent guidance tool for most common support solutions… Created by ultimate.ai Ultimate.ai is a case automation and agent guidance tool for the most common support tools including Salesforce, Zendesk and Freshdesk, powered by artificial intelligence. Install the Ultimate.ai app if you want:- Faster response times and AHTs- Deflect over 30% of tickets – Boost agent productivity by 25%- Automatic ticket categorization and routing- Provide 24/7 multilingual supportJoin leading businesses Zalando, Finnair and Telia in instantly delivering exceptional customer experiences at scale. More Info »* Suggest AnswersUltimate.ai learns from your historical chat data to provide answer suggestions for your agents in real time. Instantly boost agent productivity in customer service; reduce average handling times (AHT) by over 30% and scale number of agent conversations per hour by over 25%.* Automate CasesProvide multilingual, 24/7 support for your most repetitive cases and actions. Automate processes entirely with powerful integrations to the backend systems needed to resolve the case. * NLP AnalyticsGet real time analytics on what customers are asking with Ultimate.ai Dashboard. Track AI and agent performance, identify case trends and give your admins x-ray vision to tackle problems at the source before they impact more customers. Want to see Ultimate.ai in action? Get in touch and schedule a demo – contact@ultimate.
Find Top 10
ultimate.ai
Alternatives
| # | Image | App Name | Features | Platforms | Price | Website Link |
| 3 |  |
Drift | Web Slack |
Freemium | Website | |
| 4 |  |
rasa NLU | Mac Windows Linux Python |
Free | Website | |
| 5 | Hubot Alternatives and Similar Websites and Apps | Online | Free | Website | ||
| 6 |  |
Microsoft Bot Framework | Web | Free | Website | |
| 7 |  |
Frontman | Web | Software as a Service (SaaS) | Freemium | Website |
| 9 |  |
Verloop | Web | Freemium | Website | |
| 10 |  |
SAP Conversational AI | Web | Free Personal | Website |