Simplicity and automation to streamline help desk ticketing and incident management Created by SolarWinds With Web Help Desk, you no longer have to worry about manual ticket generation and the hassle of individually routing each ticket. Incident creation, technician task assignment, SLA alerts, escalations, and tracking every step of the response process—all of this happens automatically. That way, you can close tickets efficiently, help put end users back in business, and restore productivity—which might even make management smile.
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Web Help Desk
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1 | GoToAssist | Web | Windows Android iPhone Android Tablet iPad |
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2 | ((OTRS)) Community Edition | Web | Mac Perl Self-Hosted Linux |
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3 | InvGate Service Desk | Web | Mac Windows Android iPhone iPad Linux Android Tablet |
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4 | HelpCrunch | Web | Android iPhone Software as a Service (SaaS) |
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5 | JitBit Helpdesk | Web | Windows Android Android Tablet iPad |
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6 | Zendesk | Web | Android iPhone Blackberry iPad |
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7 | osTicket | Web | Windows Self-Hosted MySQL Community Edition Linux PHP |
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8 | Help Scout | Web | iPhone Software as a Service (SaaS) |
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9 | OpenSupports | Self-Hosted | Free | Website | ||
10 | Freshdesk |
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