Use the kore “botbuilder” to an create intelligent, NLP-enabled bot leveraging both… Created by Kore, Inc Kore.ai is a platform to define, create, deploy bots that are available for ~22 channels (web, Facebook, twitter, skype and skype for business, cisco spark and jabber, Yammer, email, SMS, and more) for a human to have a natural conversation to perform a task. Kore’s platform is designed for the Enterprise hence strong security and integration capabilities: without having to write code. Kore has proven integration with systems like SAP, Salesforce, ServiceNow, JIRA, Workday, Oracle, Remedy and hundreds of others. Just ask “where is my order?” or “How much did I spend on coffee last month?” or “My password isn’t working” and a bot can understand and help resolve the issue, provide information and answers – from a knowledge base or from a transactional system. Using Natural Language which is configurable to the Enterprise, you can define your own business process and terminology to make sure users are understood. And much more besides…….
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