Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. Created by Zendesk Zendesk is not available as a self-hosted solution but there are plenty of alternatives for power users and business that want to host a solution on-premise. The most popular Self-Hosted alternative is osTicket, which is both free and Open Source. If that doesn’t suit you, our users have ranked more than 100 alternatives to Zendesk and many of them are available as a self-hosted solution so hopefully you can find a suitable replacement. Other interesting Self-Hosted alternatives to Zendesk are UseResponse (Paid), ((OTRS)) Community Edition (Free Personal, Open Source), Zammad (Free, Open Source) and SuiteCRM (Free, Open Source).
Find Top 10
Zendesk
Alternatives
| # | Image | App Name | Features | Platforms | Price | Website Link |
| 2 |  |
((OTRS)) Community Edition | Web | Mac Perl Self-Hosted Linux |
Free Personal | Website |
| 3 |  |
InvGate Service Desk | Web | Mac Windows Android iPhone iPad Linux Android Tablet |
Commercial | Website |
| 4 |  |
HubSpot | Web | Freemium | Website | |
| 5 |  |
osTicket | Web | Windows Self-Hosted MySQL Community Edition Linux PHP |
Free | Website |
| 6 |  |
LiveAgent | Web | Android iPhone Android Tablet PHP iPad |
Commercial | Website |
| 7 |  |
JitBit Helpdesk | Web | Windows Android Android Tablet iPad |
Commercial | Website |
| 8 |  |
iTop | Self-Hosted | Free | Website | |
| 9 |  |
UserEcho | Web | iPhone iPad Software as a Service (SaaS) |
Commercial | Website |
| 10 |  |
FreeScout | Laravel | Mac Windows Self-Hosted MariaDB MySQL Community Edition Linux PHP |
Free | Website |
| 11 |  |
Help Scout | Web | iPhone Software as a Service (SaaS) |
Commercial | Website |
| 12 | SuiteCRM Alternatives and Similar Software | Windows Linux Online Self-Hosted Software as a Service (SaaS) |
Free | Website | ||
| 13 |  |
HelpCrunch | Web | Android iPhone Software as a Service (SaaS) |
Commercial | Website |
| 14 |  |
Zammad | Linux Self-Hosted |
Free | Website | |
| 15 |  |
Get Satisfaction | Web | Commercial | Website | |
| 16 |  |
GLPI | Web | Mac Windows Self-Hosted Linux Software as a Service (SaaS) |
Free | Website |
| 17 |  |
Desk.com | Web | Commercial | Website | |
| 18 |  |
OpenSupports | Self-Hosted | Free | Website | |
| 19 |  |
Kayako | Web | Mac Windows Android iPhone Blackberry iPad Linux Windows Phone Android Tablet |
Commercial | Website |
| 20 |  |
Freshdesk |
Web Google Apps |
Mac Chrome OS Windows Android iPhone iPad Linux Android Tablet |
Freemium | Website |
| 21 |  |
UseResponse | Web | Self-Hosted | Commercial | Website |
| 22 |  |
UserVoice | Web | Android iPhone Android Tablet iPad |
Commercial | Website |
| 23 |  |
OTRS | Web | Windows Linux |
Commercial | Website |
| 24 |  |
DeskPRO | Web | Self-Hosted Software as a Service (SaaS) |
Commercial | Website |
| 25 |  |
Front | Web | Mac Windows Android iPhone iPad Linux Android Tablet Software as a Service (SaaS) |
Commercial | Website |