Live chat with your customers that visit your website Created by AsisteClick.com Messenger For Business Messenger For Business – Increase your sales and improve customer support with live chat with three products: Team (collaborate with teammates), Chat (live chat with customers) and Inbox (ticketing system).- Proactive chat: Setup intelligent chat invitations automatically triggered based on your visitors’ footprints.- Transcriptions: Read every chat log. Audit your operators’ performance and find out new business opportunities. More Info »- Canned messages: Save time by using shortcuts to frequent questions with answers saved in the database.- Chat transfer: Easily transfer a chat to another operator, support tier or supervisor just the way you’d do with a phone call.- Teamwork: Chat with other members of your company and work collaboratively. – Multilanguage: Visitor chat window currently available in 9 languages: English, Spanish, Portuguese, French, German, Italian, Dutch, Turkish and Danish.- Fixed and floating button: Place the chat button on a fixed position of your webpages or just floating in any corner of the visitor’s browser.- Capture screenshot: A picture is worth a thousand words. Get a screenshot of your visitor to know exactly the kind of support that is needed.- Sound and visual chat alert: Never lose a lead. Both a visual and sound alert is triggered each time you get a new chat support request.- Custom design: Change chat window colors based on your corporate colors. Upload your company logo and online/offline buttons.- File sharing: Easily transfer files between operators and visitors. Share documents, contracts, images, PDF and any sort of files.- Secure connection: Chat sessions and administrator’s dashboard are secured with a 256bit SSL certificate.- Smartphone ready: Visitor chat window automatically adapts when using a smartphone or tablet.- Unlimited users and plans for agent seats.- Integrate customer support email with a shared inbox.
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