Tag: gotoassist,otrs,invgate-service-desk,helpcrunch,jitbit-helpdesk,zendesk,osticket,help-scout,opensupports,freshdesk

Simplicity and automation to streamline help desk ticketing and incident management Created by SolarWinds With Web Help Desk, you no longer have to worry about manual ticket generation and the hassle of individually routing each ticket. Incident creation, technician task assignment, SLA alerts, escalations, and tracking every step of the response process—all of this happens […]